HELP CENTER
How can we help you today?
Search our knowledge base or browse topics to find answers about deals, payments, and your account.
Getting Started
Creating your account, setting up your profile, and choosing your role.
Deals & Collaborations
Sending briefs, submitting deliverables, and managing active deals.
Payments & Wallet
Escrow payments, creator payouts, subscriptions, and withdrawals.
Trust & Disputes
How disputes are raised, reviewed, and resolved between brands and creators.
Account Settings
Managing notifications, security, verification, and subscription plans.
General Questions
Everything else about how Sponzo works for brands and creators.
Frequently Asked Questions
Click "Sign Up" from the homepage, choose whether you're joining as a brand or a creator, and follow the guided onboarding to set up your profile.
Still need help?
Our support team is ready to assist you directly.